Ate at "Gingeri" in Lansdowne today.
Food was decent, but the service was complete shit.
The person lead us to a 2'x2' table that was slanted. Fantastic, barely any room to eat. We had asked to get a different table, but Shirley (Manager ?, the ones dressed in black) looked at us, nodded and told us that'll be fine as soon as a table frees up. Which, there were tons of small 3-people tables that became available as we ate.
At one point, our table looked like this, and still had 2 more dishes to come.
As you can see, everything is piled up quite a bit already.
The final two dishes came, and the waitress (Winnie) looked puzzled as where to put the food. She picks up my uncles chopsticks (top right corner in above photo) and places the food there. The following conversation between the two went as such,
Uncle: Uhh, what are you doing ? I can't believe you're doing this. (Referring to the chopsticks issue)
Winnie: Yeah, theres no room.
U: We got a tiny table, no shit.
W: It's not my problem you got a tiny table, I didn't assign you a seat. I'm only here to bring your food.
U: Can you inform your manager of this issue ?
W: No, not at this moment. I'm busy and theres no managers around (I saw at least 5 or 6 of them casually walking around)
U: Then tell them when you have time.
She didn't say anything back and was slowly backing away throughout this conversation. This is what our table looked like after everything arrived.
We waved a manager (Ricky) over, so we voiced our concerns and he was understanding of them. He offered a bigger table, but thats about it. We were nearly done our meal as well. Some waiters were quick to pickup our plates and such as we were finished with the food.
End of the day, I think Shirley lying about a larger table and Winnie's lack of service and professionalism really tipped the iceberg.
Food, 6/10
Service, 3/10
Hopefully this issue made sense, I'm not a professional writer or anything. Ask if you need any clarification
