REVscene Automotive Forum - View Single Post - Threatened with getting fired for doing the right thing?

mr_chin · 08-09-2012, 06:50 PM

When he demanded regular oil, you should have just said OK, but put synthetic anyways. I don't know how procedures are in your workplace, maybe the acting manager hands you the oil?

Whatever he suggested, if it's not according to the owner's manual, it's probably wrong. Maybe he's just mad that some nissan guy took his car to a toyota dealership and wants to do a payback for personal reason, or just wants to defend his uneducated decision.

Either way, i believe that if he escalate the situation further and if you're smart enough you can put him out of his position depending on the stuff you say. Although he has authority, don't forget that if you have the facts that he has no technical experiences, he has more to lose than you in position wise.

Furthermore, if anything does happen to you, as long as you know you did the right thing, there are better places to work at than some dealership that have to suck up to their manager's ass. Why work in an environment where right and wrong decisions are more important than right and wrong actions.

It's people like him that makes services go down the drain. The mentality that he puts on the staff can sprout into problems for customers. If it was another person other than you, that person can just be like "fuck it, i'm not even going to care about the customer's car. if anything, the company pays for the damages."

At the same time, these are the situation that is best used to get a promotion if you know how to play the game. Step on his shoulder to move up. Make a speech to your service manager that in this dealership, we need to do the right thing for our customer, and customer satisfaction is priority, blah blah blah. Make yourself stand out.

But according to BC labor board, threaten to fire is workplace harassment and you can take the problem further if you wish.

08-09-2012, 06:50 PM	#18
mr_chin I contribute to threads in the offtopic forum Join Date: Dec 2003 Location: Vancouver Posts: 2,777 Thanked 1,045 Times in 419 Posts Failed 1,372 Times in 243 Posts	When he demanded regular oil, you should have just said OK, but put synthetic anyways. I don't know how procedures are in your workplace, maybe the acting manager hands you the oil? Whatever he suggested, if it's not according to the owner's manual, it's probably wrong. Maybe he's just mad that some nissan guy took his car to a toyota dealership and wants to do a payback for personal reason, or just wants to defend his uneducated decision. Either way, i believe that if he escalate the situation further and if you're smart enough you can put him out of his position depending on the stuff you say. Although he has authority, don't forget that if you have the facts that he has no technical experiences, he has more to lose than you in position wise. Furthermore, if anything does happen to you, as long as you know you did the right thing, there are better places to work at than some dealership that have to suck up to their manager's ass. Why work in an environment where right and wrong decisions are more important than right and wrong actions. It's people like him that makes services go down the drain. The mentality that he puts on the staff can sprout into problems for customers. If it was another person other than you, that person can just be like "fuck it, i'm not even going to care about the customer's car. if anything, the company pays for the damages." At the same time, these are the situation that is best used to get a promotion if you know how to play the game. Step on his shoulder to move up. Make a speech to your service manager that in this dealership, we need to do the right thing for our customer, and customer satisfaction is priority, blah blah blah. Make yourself stand out. But according to BC labor board, threaten to fire is workplace harassment and you can take the problem further if you wish. Last edited by mr_chin; 08-09-2012 at 06:55 PM.