Quote:
Originally Posted by bb4srv
Interesting read. It's the CUSTOMER who chose to use synthetic, so regardless of what the "acting" manager decision is irrelevant.
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No, it's not irrelevant. There is a reason he is the manager. And the only reason the customer OK'd the oil is because he was talked to by the OP, which should have never happened in the first place. Not arguing the oil was wrong for the car, but the method that OP chose to forward the information about the oil was very wrong and insubordinate.
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