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Swiping on exiting the bus is not a big deal. Many places around the world already do this.
Having experienced a similar system myself, I found the convenience of having an exact fare deducted from a cash card much outweighs the minor inconvenience of swiping a card on the way out.
I would bet this is just a poorly written article. Why would one "tap" to get on but then have to "swipe" to get off. I would assuming they are RFID cards and that you tap to get on and tap to get off. Removing the card from your wallet or purse may not even be necessary.
Yes it will take a small amount of time for people to get used to it but there are so many other transit-related things to complain about besides this.
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