Quote:
Originally Posted by Obsideon
My friend just picked up an iPhone 5 and he said there were scratches right out of the box ... so he exchanged another one and SAME THING ... wtf?!... what are the chances... you think it's careless packaging or delivery?...
Anyways, becareful with your new phones, inspect it before you leave the store with it!
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happened to me too bra! Opened my box on friday noticed on the top I had a scratch made an appointment for Sunday at the Coquitlam store and got the genius to change mine out. I looked at the new one and it wasn't up to par so he brought three more in special white boxes with numbers on them. I took a look at all three and 1 out of the 3 were in good condition. So I picked the best one and bounced. Their customer service is number 1 in my opinion. They need to tight down on their quality control needs to step it up big time. With all these phones being opened with scratches and dings thats unexceptable on apples part!
A week ago I brought my 2008 macbook in since my battery was bulging the tech said my apple care was over but said we would replace it for free since he said it shouldn't do that. I was puummped haha!