Quote:
Originally Posted by MTV Cribs
So I went to exchange the dented iPhone at Coquitlam Center and they told me I have to return it back to Apple online and order another one and wait a month. So I went to Richmond Center and they will exchange it by sending it back to Apple for me. I understand returns have to be sent back online if I ordered it online but I only want to exchange it for one that's not dented. I think this may be the last time I'm buying an iPhone. Or I might just send this one back for a full refund and not buy any more iPhone.
Posted via RS Mobile
|
That situation didn't happen to me or else I would lose my shit on the apple store...I did the same thing you did bought my iphone5 online got it opened it up noticed a ding/scratch on mine made a genius appointment at Coquitlam center got the guy to exchange my phone on spot. I noticed the first iPhone he showed me had more marks then mine so he went to the back brought 3 more phone and I picked the best one out of the bunch! Customer service was awesome sorry to hear you got the shit end of the stick on that one.