Ya I read your post from a few days ago saying how great the service you got from Apple Coquitlam was so that's why I made an appointment there.
I'm not picky so if there was minor scratches on the band than I wouldn't mind it but I had a dent and a pin hole on the back case. If I caused it then I wouldn't care either cause it's my fault. Also I just found out there's something loose inside the phone by shaking it next to my ear.