[StylinRed]

Originally Posted by InvisibleSoul

Odd. It can't be a problem for all of Shaw either, maybe only certain address blocks?

I tried with a Shaw connection and was able to access the site.

I have another theory... maybe for some reason their web host has your IP address blacklisted.

blegh why would they oO its a retail website :/ and im a customer; the problem happened when their new website was released (about 2 weeks ago)

Originally Posted by Jeremy617

can you paste the results of the traceroute?

does it die on the first hop?

sure

Spoiler!

Tracing route to swaineadeney.co.uk [67.15.169.222]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms my.router [192.168.1.1]
2 * * * Request timed out.
3 10 ms 15 ms 15 ms 64.59.148.229
4 27 ms 11 ms 24 ms rc2wh-tge0-9-0-0.vc.shawcable.net [66.163.69.105]
5 14 ms 30 ms 23 ms 66.163.68.149
6 57 ms 54 ms 67 ms rc1sj-pos1-0-0.cl.shawcable.net [66.163.77.86]
7 52 ms 53 ms 60 ms te1-7.bbr01.eq01.sjc01.networklayer.com [206.223.116.176]
8 45 ms 48 ms 44 ms ae7.bbr02.eq01.sjc02.networklayer.com [173.192.18.165]
9 66 ms 53 ms 51 ms ae0.bbr02.cs01.lax01.networklayer.com [173.192.18.151]
10 54 ms 52 ms 88 ms ae7.bbr01.cs01.lax01.networklayer.com [173.192.18.166]
11 83 ms 83 ms 108 ms ae19.bbr01.eq01.dal03.networklayer.com [173.192.18.140]
12 95 ms 91 ms 97 ms ae0.bbr01.sr02.hou02.networklayer.com [173.192.18.219]
13 94 ms 96 ms 92 ms po31.dsr01.hstntx2.networklayer.com [173.192.18.233]
14 103 ms 102 ms 91 ms po1.car03.hstntx2.networklayer.com [74.55.252.74]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.