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Gridlock, I had a friend who worked at that location, and two others- and said the exact same things.
LOTS of pressure to sell useless crap that was NEVER required i.e person comes in for an oil change and leaves with a 400$ bill because he was up sold performance wipers, engine and trans flush, air filters, etc etc.
Lots of pressure to make deadlines, being told if they arent met that the bonus will be taken away.
Taking away bonuses for any small mistakes made
Etc.
Another friend worked at one in Victoria, and I didn't get a clear story of why he quit, but basically the same deal. Super over worked, under paid, and stressed beyond worth.
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