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Don't ever buy extended warranty for anything. You will save money in the long run.
I also got this future shop warranty and after his hard sale of how I could just bring it in and tell them something is wrong with my phone, I can exchange for a new one no questions ask. This is not the case. It's a pain in the ass to exchange for a new phone unless your phone is completely dead. I also had intermittent problems with my phone and had to wait until the problem happened and bring it in. Once they saw this, they decided to do a hardware reset or whatever and try again. Going back and forth to future shop about 5-6 times to finally get a new phone. Also if you think about it, the iphones come with 1 year warranty and if anything goes wrong, bring it to the apple store and they will give you a new phone. You're paying $11 a month for 36 months which is almost $400 for basically 2 years of warranty. After the 1st year, you can get your phone for less then that. Also apple will give you a new phone for $169 even after the warranty is over but some people have said it is a refurb? Can't confirm.
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