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Old 01-28-2013, 08:41 PM   #475
MG1
Fathered more RS members than anybody else. Who's your daddy?
 
Join Date: Aug 2002
Posts: 25,492
Thanked 12,031 Times in 5,188 Posts
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On Friday, I received an e-mail notification from TReO that I owed them 86 bucks. I didn't think anything of it until I checked the statement. I found some major errors. I got overcharged. Not only that, I was not qualified for the 20 free trips ($30.00 credit). I signed up before the dealine and even did so in person, so I should have gotten the freebie.

According to them, I did not provide them with credit card info. Since no CC info, no freebie.

I recall, when signing up, giving the person behind the counter my credit card. Anyway, I was not getting anywhere with the person answering the phone, so I went in today to give them the "what for".

I had to speak to a supervisor. Dude was very polite and apologetic, so I kept my calm. There have been cases where the person taking the info forgets or neglects to check off a box on one of the screens. If this hapens, all CC info does not get saved. Long story short, I got them to give me the $30.00 credit and adjust the overcharges.

After I got that all taken care of, I asked the guy what the laser was for. It's there to detect height and length of the vehicle. This explains why my radar detector only goes off once in a while and not all the time. The supervisor also admitted that they had issues with the laser system and they are working on fixing it. When it is raining hard and the road is soaking wet, the laser picks up the overspray (for lack of a better word) from the vehicle, making it seem like the vehicle is longer than it really is. I guess this is why my little sub compact becomes a truck, LOL.
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