Neptune is probably only Chinese restaurant in Surrey that HK people won't nitpick.
The issue is Surrey has a lot of mom and pop Chinese restaurants, they just can't compete with the quality and most importantly economy of scale when it comes to supplies when compared with larger chains like Kirin and Neptune. Mom and Pop restaurants often just go to T&T/Costco etc to get their produce. A bit of a problem for seafood intense menu like a HK / Southern China menu... forget about decent Spot Prawns, Crabs, Lobsters etc at a decent price, they will always be higher than the big chains.
Not to mention decor and service level. At Neptune, the senior staff actually teach etiquette on how utensils are put to the more junior staff... Something I don't often see, but am glad to see. Another thing I noticed, the chef was actually hovering to see how the customer liked their peking duck.
Don't worry Neptune charge like a normal western restaurant.. ie automatic 15% tip for parties over 8. For people who frequent Asian restaurants you know what I mean
Neptune Seafood Restaurant | Central City