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I've had cars serviced at both BJ and Autohaus.
Service was never exceptional; but members of my family, friends, as well as myself all came across THE most self-righteous, stuck up, condescending, insulting, "know-it-all", "do-no-wrong" advisor. To BJ/BJautohaus' credit, upper management tried to make up for his mistakes and attitude. As well, I've been told this particular individual is no longer with BJ/BJautohaus, but I've already gone over to BMW Store and couldn't be happier.
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