[Lomac]

Spoiler!

Originally Posted by Marshall Placid

Interesting thread.

The mom really should not have made such a big deal out of a..... drink.

The article mentioned the argument started from getting the wrong drink.

Lets take this point at face value and lets just say... it was actually about correcting a mistake (wrong drink).

Yes, she has the right to definitely get this mistake corrected, but she should not have made such a big deal out of it.

It's a drink.

What I think is that the argument got out of control, and she lost "face" or was embarrassed so she wanted the McD's establishment to apologize for this.

It's not really about language or charter of rights or human rights, etc.

As some posters pointed out, that particular McD's have Mandarin-speaking employees and serves many Chinese-speaking employees and customers.

So, the language barrier reason is moot.

For her, the bottom line was that she lost face and it was embarrassing, in front of the McD's employees and customers.

She knew she made a big mess out of it from a small problem (wrong drink).

I personally think it is human nature to be stubborn and hold onto the notion that you are right (and to present the case to the opposing party), even when you know you are wrong.

I'm sure many of you have experienced this, as the opposing party, and as the stubborn party.

I know I have.

She wanted the McD's to pay, not monetarily, but making them (McD's) lose face and in turn, hopefully, make herself feel better for this.

So, she rolled the dice, took her stubbornness to a higher level, and presented this story to the news agencies, in order to exact humiliation and/or revenge upon McD's.

She used the "language" card, "human rights" card, etc. to do this in order to have the story shown to the public.

If it was a customer service issue, it would not have been in public news... Language discrimination? Subjective racial issues? in CANADA? Well... it did make it to digital news and other media.

There is no basis for this, because that particular McD's actually did have Chinese speaking customers, but news outlets used this story to fill some vacant story space.

And, the end result is that it really made herself look bad, and a poster pointed out she was wearing sunglasses in the article.

If she knew she was 100% right, she need not hide her face.

She believed that her losing face and trying to gain it back trumped any notions of principles (on trying to get the wrong drink corrected).

I'm sure most of you know that I'll be one of the last people to say this, especially since I'm fairly tolerant of different cultures and their way of life, but.... fuck. The one thing that I can't stand is the whole "face" issue. "Gotta look good in front of everyone, even if it means spending every last penny to rent an expensive house and car and survive on Ramen noodles." Or, "So-and-so embarrassed me, so I'm gonna get them back by humiliating them through the media." Or some other such trivial bullshit like that. Who fucking cares what your neighbours think about you? I couldn't care less if my neighbour comes home in a Pinto or an S-Class, or if they rent a basement suite in East Vancouver or own a house on the UBC Endowment Lands. Trying to make yourself look better in front of people who don't know you and couldn't give a fuck about you past the half-second glance they give you just confuses me and makes me want to

In fact, knowing that someone is trying to make themselves appear "better" than they really are makes me even less inclined to take the facade at face (haha!) value. If they're willing to lie about that, chances are they're willing to lie about something even more personal... and that shit I don't tolerate.