Quote:
Originally Posted by chinook79
I've booked with CheapOair before and did not have any problem. As for Allegiant Air, I never expected free meal or anything. All I am asking from airline, especially budget airline is for them to treat passengers like a decent human being and be on time reasonable percentage of the time. If you never had bad experience with Allegiant air, consider yourself lucky. Although I did have decent experiences in the past, which made me fly with allegiant one more time, service level has been decreasing steadily for Allegiant air. Last trip with Allegiant air for me was very.. very nasty. Email was sent with detailed information on flight number, flight attendant, how horrible the service was. It has been 4 months and all I heard back from them was that they received email. Not even an apology.
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That sucks to hear but I'm not quite sure why I deserved getting failed over what I posted. You said that you had a decent experiences with them in the past but that there was one occasion where it was horrible, I'm not sure you can simply say because they had one huge mess up that they will now suck forever more.