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wreck · 11-17-2013, 12:21 PM

need help with an issue.

on my parents newer rig (i5 2500, ssd, etc etc) when they open internet explorer, it stalls and won't load - the page will open but be blank at times for 50 seconds before their homepage opens. at time you need to close and re open and keep trying that till it finally displays the homepage. yet sometimes it opens perfectly fine and instantly.

I've defragged, ran malaware antbites, cleared all temp files, ran disc cleanup, ran the check for errors etc under c:/ tools.. I've reinstalled IE 11, tried going back to IE 10, then back to IE 11, still the same stalling/non opening issue. everything is up to date win update wise and there are -no- other issues with the computer, everything else is lightning fast and fluid.

is there anything else I can try before I have to resort to re installing win7 64bit pro? is there a better malaware program I can try, if it even is a non software issue?

11-17-2013, 12:21 PM	#2909
wreck I STILL don't get it Join Date: Feb 2004 Location: Vancouver Posts: 466 Thanked 262 Times in 83 Posts Failed 116 Times in 33 Posts	need help with an issue. on my parents newer rig (i5 2500, ssd, etc etc) when they open internet explorer, it stalls and won't load - the page will open but be blank at times for 50 seconds before their homepage opens. at time you need to close and re open and keep trying that till it finally displays the homepage. yet sometimes it opens perfectly fine and instantly. I've defragged, ran malaware antbites, cleared all temp files, ran disc cleanup, ran the check for errors etc under c:/ tools.. I've reinstalled IE 11, tried going back to IE 10, then back to IE 11, still the same stalling/non opening issue. everything is up to date win update wise and there are -no- other issues with the computer, everything else is lightning fast and fluid. is there anything else I can try before I have to resort to re installing win7 64bit pro? is there a better malaware program I can try, if it even is a non software issue? __________________ real recognize real. Last edited by wreck; 11-17-2013 at 12:28 PM.