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For me personally, I don't go to a lot of expensive restaurants all the time. But I used to go to DOV and go to places I normally wouldn't. If I have a good experience, I ALWAYS go back during 'normal' times paying full price. A few times, I have found a new 'favourite' that is my go-to when I want to spend a bit of money on a nice dinner.
Other places gave the shit service and shit food Westopher talked about. This was their time to show me why I should come back, and many other restaurants are smart enough to take advantage of the opportunity. Others can bitch and moan, give shitty service, prepare shitty food, and I'll never go back, DOV or not.
Like you said, Vancouver is highly competitive, and Feb is a slow month. So if anything, they should be jumping all over the opportunity to get some people in who would otherwise never go, even as a loss leader.
Sorry but that just seems like kind of a shitty snobby attitude to have, and restaurants that think like that deserve all the failure they get while others succeed with good non-discriminatory customer service.
I will say that I sympathise with people who have to work during this time, it must be tough. But for customers to complain about this? Calling it a "plague" and bitching about people posting photos on Facebook? What a pleasure you must be to be around if you have that kind of attitude.
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