Quote:
Originally Posted by Hondaracer
So I went into kal tire today to get my truck tires rotated (which I bought from them at this location)
Everything went fine until the sales guy I was dealing with came out with a lug bolt and a lug nut off my passenger side front wheel
He tells me they torqued them to spec and this one bolt basically sheared in half, he then says it will probably run me $80 to fix
I was in a hurry and knew I had extra bolts at home but when I think about it I'm kinda like wtf..u guys fix it
He pointed out on the threads that they were slightly stretched and showed fatigue which I could agree with
Thoughts?
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So I tweeted kal tire the situation, they gave me an email address to email them the story
3 hours later the same guy I dealt with phones me up and books me in to fix the stud for free lol
Twitter is great for holding feet to the fire if they use social media
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