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Old 01-29-2014, 06:59 PM   #472
zetazeta
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Join Date: Mar 2010
Location: vancouver
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Quote:
Originally Posted by woob View Post
After the W+H collab, they received a bunch of orders and sent out poorly-made pairs to try to keep the turnaround time low. That's probably the source of most of the negative reviews. They've since extended their turnaround time to 80 days to give themselves a chance to put out boots at the quality they were known to have. As such, I feel like there are far fewer issues now than there were even last year.

I'm probably going to end up ordering a pair of service boots this summer so I have them for next fall.
W+H collab attracted a lot of potential customers and shortly after the 2nd collab, they had $125 off coupon during a holiday (canada day?). Tens if not 100+ orders were made during that 1-2 week period which was way too many for their small crew to fulfill in a timely manner. Corners were cut, quality plummeted and some orders took over 16 months to complete. Haven't heard bad reviews since that period though.
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