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i had the wireless stereo headset then upgraded to the Pulse...build quality is great for the price and very feature rich... and was plesantly surprised when they released the profile app. I'm surprised your's is cracking...then again I baby my stuff. The original wireless stereo headset is better in terms of comfort for me however.
Kleernet is just 5GHz...I rarely get interference with the Pulse's 2.4GHz...anyways if you want the best quality get real headphones or a HT setup...these were meant to be convenient and loaded with features rather than focusing on sound quality. It is crazy how they've released a new PS headphone like every year now...i'm sure we'll see more
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