[jackal]

Just wanted to shed some light on some issues i've been having with NEXUS lately. i've been a nexus member for a couple years now. recently i started importing a baking flour for my business and earlier today i got in trouble for doing what i had understood as following the rules.

the online nexus information and the member's guide booklet CLEARLY states you are not allowed commercial goods to be transported in the nexus lane. It makes it clear you are not allowed to have in your possession any commercial goods in any nexus program including air or water.

what it happened to me this morning completely baffles me still. i went down to blaine to pacific mail and parcel to pick up my goods and got stopped on the way INTO the US with no commercial good in my possession. they informed me that you are not allowed to be in the nexus lane even if you INTEND to purchase commercial goods in the us and then properly import them into canada.

i ended up getting a warning on my file, which i will be disputing on the grounds that there is nothing in the written rules that says you can not travel in the nexus lanes going into the us with the intention of purchasing commercial goods.

honestly the whole thing is bs imo. the cbp officers i talked to were blind you the fact that there was no way i could have known i was breaking the rules.

i'll update this when i hear back from the cbp/cbsa offices. i sent them a lengthy but imo very respectful complaint and filed a grievance with the blaine office for them to review my warning notice.



EDIT: should also add that before i started importing commercial goods i did my research INCLUDING talking to the cbp officers at the point roberts crossing. they actually told me it was ok at the time. i decided this afternoon to call and ask them again what the rules were and the officer actually said it was OK AGAIN! when i confronted him with the issues i had earlier in the day and he backtracked and said i needed to have some special transmitter to be able to go through the nexus lane.... so honestly i feel like these guys are just making shit up as they go.