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from the email

Dear Valued Customer,

Between May 22 and May 23, 2014, a pricing error occurred on the Lenovo Canada website for select Lenovo laptops which impacted your recent order. Please accept our sincere apologies for the difficulties and inconvenience caused by canceling your order due to the error.

Lenovo has already canceled the charges for your order. Additional time may be required for your financial institution to process the cancellation of charges against your account. We regret this mistake and are taking the necessary steps to make sure that this type of error does not happen again.

We value you as a customer and would like to earn back your business with an offer to take $100 off your next purchase of a Lenovo laptop PC. This $100 will be deducted from the total order amount in addition to any other discounts, including "doorbuster", applicable to the Lenovo laptop PC selected. This offer is valid through August 3, 2014, and limited to one order per customer.

While you are under no obligation, if you wish to accept this offer, please call a Lenovo Product Specialist who will be happy to assist you with your purchase. Our Specialists can be reached at 1-855-253-6686 (choose option 1), Monday through Friday, 9am-9pm EDT and Saturday 9am-6pm EDT.

We look forward to serving you.

Sincerely,

Lenovo (Canada) Inc.