REVscene Automotive Forum - View Single Post - Where's the last place you ate at and rate it ...

fishCak3s · 06-18-2014, 09:13 AM

Went to West Oak in Yaletown on Saturday for a birthday dinner, we were told we only have the table for 2 hours which was totally fine since it's Saturday and it'll be busy.

We got there and was seated quickly, drink orders were taken and everything seems great until we wanted to order some food. The waitress disappeared or walked right past us even we made eye contact trying to ask her to come and take our orders; the waitress only had a couple of tables.

As appies started to arrive so were our second round of drinks, this is when the waiter dropped 3 red cocktails on my back/left shoulder which also got onto my pants, my jacket on my seat back and my entire pair of shoes. My friend also got some on his jacket, pants and shoes.

The waiter quickly apologized and got more napkins and handed them to my friend and I to clean ourselves, the waitress came and apologized as well. While my friend and I were wiping ourselves down, the waiter came back with a napkin soaked in soda water to try to clean out the stains. A guy in a suit seems to be the manager dropped by and asked if I was okay, I said "Yes I'm okay but my shirt, pants, shoes were not." The guy in a suit didn't say anything else and walked away.

The food served there wasn't bad, I just didn't have the mood to enjoy it as the whole left side of my body was sticky from the drinks. The guy in suit didn't' show up or drop by again until he was asking us to leave because our time with the table was up.

I got my portion of the bill, the waitress made a mistake and had something I didn't order on there so I had to get her to correct it which took her about 15 minutes to bring us the new bill while I was thinking "I want to go home and hit the showers" the whole time; so we quickly paid and left.

Now I'm stuck with some ruined clothing and the feeling of not being taken care of. A sorry from the management, a discount on my bill (it came with gratuity already added) or even offer to take care of the cleaning of my clothing would be nice, but I wasn't offered any of it except getting the drinks spilt on my replaced. Maybe I should've asked/for it but I just wanted to get out of there and shower.

Sorry it's more of a rant than a review.
The food was descent, 7.5/10.
The service and management was horrible, 1/10.

06-18-2014, 09:13 AM	#5925
fishCak3s 14 dolla balla aint got nothing on me! Join Date: Nov 2007 Location: . Posts: 623 Thanked 304 Times in 98 Posts Failed 14 Times in 8 Posts	Went to West Oak in Yaletown on Saturday for a birthday dinner, we were told we only have the table for 2 hours which was totally fine since it's Saturday and it'll be busy. We got there and was seated quickly, drink orders were taken and everything seems great until we wanted to order some food. The waitress disappeared or walked right past us even we made eye contact trying to ask her to come and take our orders; the waitress only had a couple of tables. As appies started to arrive so were our second round of drinks, this is when the waiter dropped 3 red cocktails on my back/left shoulder which also got onto my pants, my jacket on my seat back and my entire pair of shoes. My friend also got some on his jacket, pants and shoes. The waiter quickly apologized and got more napkins and handed them to my friend and I to clean ourselves, the waitress came and apologized as well. While my friend and I were wiping ourselves down, the waiter came back with a napkin soaked in soda water to try to clean out the stains. A guy in a suit seems to be the manager dropped by and asked if I was okay, I said "Yes I'm okay but my shirt, pants, shoes were not." The guy in a suit didn't say anything else and walked away. The food served there wasn't bad, I just didn't have the mood to enjoy it as the whole left side of my body was sticky from the drinks. The guy in suit didn't' show up or drop by again until he was asking us to leave because our time with the table was up. I got my portion of the bill, the waitress made a mistake and had something I didn't order on there so I had to get her to correct it which took her about 15 minutes to bring us the new bill while I was thinking "I want to go home and hit the showers" the whole time; so we quickly paid and left. Now I'm stuck with some ruined clothing and the feeling of not being taken care of. A sorry from the management, a discount on my bill (it came with gratuity already added) or even offer to take care of the cleaning of my clothing would be nice, but I wasn't offered any of it except getting the drinks spilt on my replaced. Maybe I should've asked/for it but I just wanted to get out of there and shower. Sorry it's more of a rant than a review. The food was descent, 7.5/10. The service and management was horrible, 1/10.