Quote:
Originally Posted by Manic!
If you go threw Rogers they will send you to a local store. My Dads Iphone 5 was having problems so they sent him to a local store. The store has a huge Rogers sign on the front but is not owned by rogers but cell time communications. He dropped off his phone and they have him a old Nokia flip phone as loaner phone.
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yes, that is because for some stupid reason you decided to through rogers.. contact apple and only apple and you will get another phone. its actually that simple. if its for a common issue, like the home button or sleep/wake issue with the iphone 5, they will replace the device. again, do not ever go through rogers for an apple device.