[Not really racist!]

Originally Posted by Ikkaku

It finally arrived today. Took a lot more effort to actually get the parcel into my hands.

DHL was incompetent. They attempted to deliver to my house, which my mom answered the door. They continually insisted that I had not paid for brokerage. Well, I actually paid when they called me at 8:30am to inform how paying online ahead of time would make the transaction buttery smooth. What a load of garbage. Their systems never updated and each person I encountered at DHL reiterated that I still owe them brokerage fees.

The first guy at the counter was nice and understanding. I told him my situation and asked when their systems would be updated with the payment and he said around 11am. Then I told him the delivery guy refused to release the parcel because of that one issue ... at 4:30pm.

I was told that the delivery guy would have the parcel back at the depot by 6:45'ish, so I went home to change. When I went back to DHL @ 7:00pm, I was still being asked to pay up.

I was pretty fed up.

Should have expected it if you read this thread, many people were complaining