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Not uncommon at places like iHop. Often times they are understaffed for the number of customers they have and it leads to issues of wrong orders and cold food.
Sucks that it came cold, but nothing stopped you from leaving your table to talk to someone (did not need to be your server) about getting it fixed.
They offered to re-make the food (they loose all profit from your business as opposed to the $2 you stole from them).
Perhaps next time you get service/food your not happy with you should actually DO something rather than sit there and consume the food that you dont even want.....
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