[Slifer]

Originally Posted by E-SPEC

Went to IHOP at about 8:30pm purely cause my little 2 year old loved the pancake commercial, so me and the lady took her there. When our food came the waffles were cold, the bacon also, as well the eggs were not warm either also they weren't over easy like we asked. Tryed looking for the busy lady but ended up giving up cause we were just too hungry and she wouldn't come around. We told her about it when we caught her attention, Wasn't about to wait for new food at this point being too hungry (i'm sure we can all relate). She told her manager (some stupid asshole young kid about 20yrs old) and was told we can only make you new ones, thats it. it was mostly eaten after. I was pissed off at this point, so continuing to argue to basically a wall i got no where. So i ended up deducting a few dollars of my own ($2.00, i thought was more than fair) and said "this is all i'm paying, you're suppose to serve food at a proper temperature and i we were COMPLETELY unsatisfied". What is the law regarding this? If a customer is given completely unsatisfactory food and horrible service are they obligated to pay if no satisfaction is met? This was THE WORST manager i've ever met at a restaurant, complete asshole. I would have been satisfied w/ even a 15% discount, and not even that was offered.

Quoted in case he deletes the post