[Retrac]

Hey,

So I'm in a difficult situation,

-I ordered a camshaft and valve springs from a company in Germany on March 30 2015.

Being a international shipment I understood that it would require time.

-However on May 6th I checked my tracking number and DHL had delivered it to Canada Post.

-Canada Post claims to have delivered it on May 4th obtaining a signature of a person I have no idea of.

-This person also paid my $100 duties and taxes.

I contacted the seller immediately and they responded with a, "uh-oh, are you sure neighbours didn't take it?"

-I checked with all my immediate neighbours and no one had taken it.

-I've called Canada Post and they, again claim to have delivered to my house and that the duties was paid. When asked if they could have delivered to the wrong house, they told me to tell the seller to start an investigation.

-Communication with the seller has been slow due to the time zone difference and them being busy. But I've been hounding them to start an investigation, when they informed me the investigation has been started they have begun ignoring my emails.

-I've since started a PayPal dispute which they have ignored until I escalated it.

What are my options? I feel like it was a driver error and if Canada Post would just follow up on it, it could be solved easily. Also the guy paid $100+ in duties for a box he didn't order?! What's he going to do with my camshaft?Wouldn't Canada Post have the info for the person who paid?

I'm out on my money and my parts. Sucks pretty bad.

Thanks for any advice.