[Coren]

Originally Posted by Retrac

Thanks Marshall,

I've verified with the Canada Post CS that they 'delivered' it to my house.

I have the signature of the person from the Canada Post email they sent to the seller.

That is what I really hope would happen but every Canada Post person I speak to is telling me only seller can launch investigation. Basically telling me I can't do anything.

I checked my local post office where I usually pick up my parcels but they didn't have it. Again telling me I can't do anything, only seller can launch investigation.

Thanks, I probably do need a change of luck lol

Only the seller can initiate the investigation because they are customer. They are the ones who paid for the shipping. Only thing you can do is keep bugging the sellers to push Canada post to find out what happened.