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I bought my dash cam from RPM electronics, so I can't comment much on the HID kit but my one transaction with them has been very good.
I bought the dash cam on a Saturday and noticed a switch which wasn't explained in the instruction manual. Called them back the same day to ask what it was, they weren't sure and said they would call the distributor or manufacturer and get back to me on Monday. I thought they would forget about it and it didn't affect anything much about the operation of my dash cam but surprisingly they called back and explained what the switch did.
So overall good experience and I would deal with them again.
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