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Old 06-22-2015, 06:33 AM   #2301
68style
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So here's a good one for you... as some of the "regulars" on this thread would know, I order a lot of stuff from amiami.com... so get this, I get an email last night from them saying they have decided to cancel my account and delete all my pre-orders! Why you say?

Because a couple months ago they changed their policy on shipping, so on small orders they now require you to ship with a tracking number... which is much more costly... I had a couple of Choro-Q's pre-ordered for $10.00CAD each and they came available... but under the new rules the shipping was $30.00CAD instead of <$10.00 like it used to be for regular surface/air without a tracking#.

So, long story short, I didn't buy either of them because of the high shipping costs... so the email I got from them last night was saying I have a high incident of unpaid pre-orders and they are cancelling my account as a result! Totally ignoring the fact I've spent thousands of dollars on that site AND deleting about $3,000+ worth of pre-orders (I don't even know all of what I had pre-ordered anymore because they completely deleted it!) over two different $10.00 items I decided not to go through with! Unbelievably bad customer service and downright shocking coming from a Japanese company. Talk about stupid! I have written a complaint in, will see if they respond.

I can no longer recommend using them though if they are going to be so petty.
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