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Rude service at Richmond Honda
So long story short, my dad wants to give up his lease because he's getting a new car. There's only a few months remaining so he went in a couple days ago because he had a few people interested in taking over the remaining payments. The financial manager at Richmond Honda said it would cost $750 for the transfer but the person taking over had to do a credit check.
On Tuesday the first person who wanted to take over went in and filled out the paperwork and credit check info and submitted it to the manager. Manager emails my dad and says it'll take a few days, my dad replies back and told her someone else will be coming in on Wed to fill out paperwork and credit check as well.
Yesterday the second person goes in and he's told to sit outside the office and wait. He waited for almost an hour. He finally gets called in, the manager was extremely rude and told him to stop wasting her time and that she was going to charge $750 to fill out his paperwork and do another credit check and charge another $750 from the initially paperwork she did. Not only was he willing to take over the lease, he was actually thinking about doing a straight buy out but he basically told her to get lost, called my dad and told him what happen and didn't want to deal with Richmond Honda. My dad tried to call the financial manager to see what the issue was but it went straight to VM.
Isn't her job to fill out fucking paperwork?? We're the ones paying the fee and someone was actually interested itn buying out the car but yet you want to be rude for no apparent reason? Fucking pisses me off and I was going to call the manager tomorrow to tell him what happen but thought what's the point seeing how all of them probably cover each others asses.
Anyhow, my question is the car was leased from Richmond Honda so can my dad take it another dealer to do the transfer? And do the transfer fees vary from dealer to dealer?
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