Quote:
Originally Posted by skiiipi
I guess my question would be... What would it take for you guys to make the change?
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For me to drive out there instead of heading to Surrey, they would have to have something special like poach every knowledgeable worker in the area. Prices will always be price matched at THS (I've never had any issues) so lower prices at PHL will likely never make me change my habits.
Now if they offered technical service (glove repalming, goalie mask refurbs and repairs) that's comparable to the service out east, then you'll have my business. As much as I hate shipping my gear out east for such services, if the work is done by a novice locally I'll always pay the extra 60-100 bucks to ship out east for the professional services there.
I'm always amazed that, for the huge hockey market that Western Canada is, they have almost no local professionals for glove repalming (Scoffs excluded, but their work wasn't great) or goalie equipment refurbishment/repair. For example, there's a guy at THS (I'll leave his name out) that is
the go to for any goalie equipment repair or mod. If he goes somewhere else, I'll follow.
I'm currently in the market to refurbish my goalie mask which means shipping it out east to a specialized store. I've called every local hockey store and they've all told me that they could take it, but they would just ship it out east on my behalf. Why isn't there someone out west?
As I said earlier, for PHL to not flop/not just break even, they have to offer something highly specialized. One such thing would be a local repair service that rivals places in the Toronto area.