[Cman333]

They currently have my car there. I went there due to a couple referrals. We'll see in a couple days.

TS14>>> I get that you have a new business, but really need to not overbook and push things off. I can't say we're never guilty of it because we want the business, but there comes a certain time where you just need to tell the new customers they may have to wait a little longer. Keeping existing customers is #1, new customers is #2. Existing ones send the referrals, and often bring repeat business. Afterall, it's rare to never have a claim. Driving customer cars is a bit of a no no, unless they've given you consent. I really hope while you had my car you didn't take it around. Sure mechanics may need to test their work, I often need to test for reception, but bodyshops really shouldn't need to drive customer cars around.

At our shop we do have the tendency to disconnect DVR's also. Not because of things we want to hide, but more for our own privacy also. I personally am quite private and prefer not to have people filming me for no reason. But we do a full inside/outside inspection and have the vehicle owner sign it plus I have my own video surveillance if need be.


kkttsang>>> How was AK? My close friend works there and I was thinking to go there originally but his schedule was so booked up.