|
Well, Since We're reviewing Vip autobody, I thought I'd chime in on my experience for future potential customers.
My experience was less than stellar.
Same thing as OP, owner asked about disconnecting my dash cam. I get it. Privacy reasons etc... but that definitely made me think wtf was gonna happen to my car while in the shop.
I went in for a simple bumper/lip repaint from a hit and run.
First time after repaint I noticed that there were still spider cracks left on my lip. I noticed this. Not the owner pointing it out. Owner apologizes and goes to repaint the entire bumper.
2nd time aorund picking up my car I noticed that the paint wasn't "filling" into my lower bumper evenly. Gaps of paint missing.
Again, this was something that I noticed and pointed out. I spoke to the owner and painter regarding this. They fed me a bunch of stuff saying how hard it is to get paint I to that area... ( well, would another shop not have been able to get it right the first time around?) Atleast tell me the results and not having to let me point it out.
3rd time I went there to pick up my car and I just wanted to settle the bill and gtf-outta there.
I regret not writing down my kms before dropping my car off as I wouldn't be any bit surprised if they took my car for a good rip.
I'm not commenting to bash VIP. Just an honest review of how I felt while dealing with this body shop.
There may be joe-shmoes out there who would just be glad to get their car back without doing a thorough review, but I defiantly ain't one of them.
When I go to retrieve my car back, I expect the job quality to be not too far off from oem.
If by the 3rd time and they still didn't get it to acceptable standards, I for sure would have filed a report with icbc.
In the end I gave them the benefit of the doubt to get the job done.
They did after a bit of hassle (and who knows what they could have done while the dash cam was unplugged)
|