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IMASA · 02-05-2016, 08:09 AM

Bumping an old thread for help.

I ordered some car parts from a dealership in the states, it was shipped via UPS ground to Blaine WA. UPS's tracking status never indicated they scanned the package, it just says a slip was created, waiting for pick up.

1 day after the scheduled delivery date, I contact the dealership to ask if they really did ship out the package. They file a Lost Package claim with UPS. UPS tracking now says they're doing an investigation and that the last location was Blaine WA. It's been 2 days since the claim was filed and I haven't heard back from UPS or the dealership.

How long am I supposed to wait for UPS to find the package or declare it lost? I paid with MC via PayPal, can I just do a dispute/chargeback on Paypal?

Thanks for any advice.

02-05-2016, 08:09 AM	#53
IMASA Rs has made me the woman i am today! Join Date: Jun 2002 Location: Vancouver Posts: 4,461 Thanked 1,276 Times in 308 Posts Failed 25 Times in 12 Posts Member's Picture Albums	Bumping an old thread for help. I ordered some car parts from a dealership in the states, it was shipped via UPS ground to Blaine WA. UPS's tracking status never indicated they scanned the package, it just says a slip was created, waiting for pick up. 1 day after the scheduled delivery date, I contact the dealership to ask if they really did ship out the package. They file a Lost Package claim with UPS. UPS tracking now says they're doing an investigation and that the last location was Blaine WA. It's been 2 days since the claim was filed and I haven't heard back from UPS or the dealership. How long am I supposed to wait for UPS to find the package or declare it lost? I paid with MC via PayPal, can I just do a dispute/chargeback on Paypal? Thanks for any advice.