02-26-2016, 02:49 PM
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#7
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reads most threads with his pants around his ankles, especially in the Forced Induction forum.
Join Date: Mar 2004
Location: Vancouver
Posts: 10,645
Thanked 2,191 Times in 1,131 Posts
Failed 929 Times in 340 Posts
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Quote:
Originally Posted by 6793026
If I was a Bell rep, even if it wasn't a corp. initiative, I would also down play this as well.
Reps are paid on commission, if i was to sell someone a 28 dollar package earning $2 commission, versus $75 package, making $7 dollar commission, i would outright try to sell the $75 dollar package.
Just common sense, of course you want to upsell to earn more commission.
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One trick I always use is always get customer to get some extra channels. Which package your prefer Movie central or movie central plus? In customer's mind they are giving an option but both options cost them money and in the end over 60% of the ppl will pick one of those paid options I give them. 
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