Thread: Dell XPS
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Old 03-10-2016, 11:40 AM   #11
twitchyzero
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don't buy dell

there's a good chance you'll have to speak to their customer service at one point which is overseas...they seriously like wasting your time. Not once but may be 4-5 times I will get transferred maybe a half dozen times per call. If I ask for supervisor right away I may get it cut-down to 2...but an average call is still an hour.

I've bought many stuff from them but my latest XPS they basically falsely advertised I was getting a stylus. It's still right there in the product page and the supervisor still insist on I ordered a different bundle. fucking crooks. I reported it to the US Federal Trade Commission and will file a chargeback with credit card. /rant

then again Lenovo is known for spyware....so unless you're willing to reinstall windows without factory image I would consider to the other guys to be honest (ms surface/asus/acer/msi). Someone mentioned MSI has service depot in Richmond.
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