Kids + naked phone, so ya I get cracked screens a lot. My wife usually brings my phones for repairs in the same building/complex as JP Cellular. Don't remember the name, but it was a mandarin speaking joint close to the food courts.
From what I recall, there was quite a bit of a difference when I was shopping for a repair quote for my N4. I needed some place to give me a ridiculous quote for insurance purposes and they did not disappoint. Did I mention that they charged me like $15 for sending an email quote?
