Quote:
Originally Posted by jlo mein
Bought a $6 battery from them. Used it at home under ideal conditions and it corroded after two weeks. For it to corrode that quickly it had to have a sealing defect. I've been using li-ion cells like this and learning about them for 15 years since LED flashlights came out.
Tried to exchange it but they said I was past the 14 day return policy. It's only $6 but it doesn't inspire confidence in future purchases from ESV.
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I guess if you were past the 14 day return policy, in all fairness they had the right to refuse. But having said that, they should've just given you the damn $6 battery to retain a customer. I personally am not a huge fan either, but they're generally OK. I stop by if I'm in the area and need to grab something, though they're not my first go-to shop -- I usually just go in, get what I need, and leave.
My reasoning is kinda shitty on my part, I'll admit. But every time I go in there, I just get the impression that it's really "bro'd out". I mean their customers are their customers, so that's neither here nor there. But when I was looking at juices one time, their employee was staring at the tv the whole time and helping me with one hand. Didn't really seem like he wanted to talk, so I just picked up a couple things and left. Which is fair. They're a store, and they sell what I want. I get what I need, they get their sale. But speaking in relative terms and judging from that alone, the employees and the vibe at other stores just feel way more approachable and friendly, and that's enough reason for me to go elsewhere if I can, because let's face it. Prices at all the stores are pretty much the same.