[Lomac]

I've been flying with Air Canada for work for a while now with all my trips booked through a travel agent. Haven't had an issue. I've always been able to add my flight into my Air Canada app with my agent reference number, no problem. However, my latest booking is causing me a little concern. I have my booking reference (6 digits), but when I input it into the app, it says no flights found. I can manually search the flight number for the date and time I'm flying, but I can't actually add it into my schedule on either the app or AC website. The travel agent says the booking is good, but can't explain why it's not letting me access it.

Any thoughts? I don't want to wait 24 hours before checking in online only to find out that there is a genuine problem.