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Boiling point has seemed to listen to complaints that their service was shit. Employees now seem to make an effort to make sure your dining experience is better, even if the sentiment seems fake. Went to the Burnaby location for lunch and as always the #8 is nice and flavorful with a good variety of hot pot items like lamb, mushrooms, cabbage, pork blood and seafood items. Comes with a small black tea or green tea. I'd say this place got a lot better in terms of treating their customers like patrons they want to have come back. I used to want to give this place a 5/10 but I'd pin this at 7/10 now.
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