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The latest update prompted a pretty big community backlash.
First they hid the footsteps thing instead of fixing the feature. Next, Pokevision and similar sites/apps have been offline.
I've heard that Niantic is horrible at PR from it's Ingress days and it's starting to look that way. Their boss' twitter was hacked. Reddit and other communities are organizing refunds via Play and Apple stores. At the same time people are starting to get bored of the game because there isn't a lot to do except for grinding. Gym pokemon are well ahead of a casual player or someone who started late that it's impossible to catch up. With a lack of features and nerfed tracking... what a mess.
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