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fuck.. fucking rogers man sooo fucking weak..
so i get an email saying my reservation has been cancelled.. no.. wtf..
login to my account, check my number for reservation, yeap, it's gone.
get a follow up email shortly after, saying my reservation was cancelled because i did not use the proper reservation service..
it redirects me to "rogers direct"
have to create a new account with my info and account #.. do a different reservation and drop from #289 to #433..
phone rogers, explain my situation and say i not only spoke to a rep who told me to use the reservation system through my Rogers, but also got a text message saying reserve your iphone 7 and a link to a splash page which did not refer you to "rogers direct" but to the iphone 7 page, which eventually led to the exact same reservation system i used to reserve my device..
after explaining this sitation clearly to the CSR i was waived my $40 reservation fee, as well as credited another $50 to my account.. however.. writing this out i feel like that isnt even enough reimbursement.. their system was completely in the wrong and my reservation gets cancelled after being referrred into that system? fuckk.. pissed off..
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