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parm104 · 09-18-2016, 01:58 PM

Great news, after several phone calls to Virgin Mobile regarding my iPhone 7 Plus order that was made literally within minutes of pre-order launch, it's been determined that there has been a glitch in the system and was advised to go into a store and explain my situation to them and have them order me a new one...

I asked the rep. why this had occurred and no one had mentioned anything until now and that I'm not very thrilled about the service I received. The response was "I could've ended this call a long time ago but I decided to go further and look into your account for you."

I think I'm done with Virgin? As indicated in this thread, I've done my due diligence and made sure I've taken every step necessary to ensure an efficient and accurate pre-order but this has only come to bite me in the ass as those who have not will absolutely get the device before me.

09-18-2016, 01:58 PM	#193
parm104 I contribute to threads in the offtopic forum Join Date: Mar 2005 Location: Surrey Posts: 2,808 Thanked 2,621 Times in 684 Posts Failed 238 Times in 102 Posts	Great news, after several phone calls to Virgin Mobile regarding my iPhone 7 Plus order that was made literally within minutes of pre-order launch, it's been determined that there has been a glitch in the system and was advised to go into a store and explain my situation to them and have them order me a new one... I asked the rep. why this had occurred and no one had mentioned anything until now and that I'm not very thrilled about the service I received. The response was "I could've ended this call a long time ago but I decided to go further and look into your account for you." I think I'm done with Virgin? As indicated in this thread, I've done my due diligence and made sure I've taken every step necessary to ensure an efficient and accurate pre-order but this has only come to bite me in the ass as those who have not will absolutely get the device before me. __________________ Clicky Clicky For my Feedback Last edited by parm104; 09-18-2016 at 02:27 PM.