office people.
im an HVAC tech
Summer.
"it got up to 24c in here today! we cant even work!"
did you try taking off your sweater?............. no? o ok, let me go on the roof at 28C + sun and fix that for you
Winter.
"My god the rooftop unit broke down again?! Our staff is freezing and about to go home!" (18c in office....)
Well equipment does break, but let me go on the roof @ 2C and fix that for you
Year round
"The thermostat does not work! send someone asap!"
ok
So, if you want the fan to be on, you need to press...... fan....on
So, if you want the unit to cool, it needs to be in...... cool or auto. not heat.

"OOOOHHHHHHHHH"