Quote:
Originally Posted by Hondaracer
Currently i get Shaw internet 60 and a bunch of channels, for $90 a month
moving to house in Van i need internet 150 with at least the same amount of channels.
Would it be beneficial to get the wifey to call in and sign up for a new customer contract? or should i try and port over my contract to the new house?
i also want the gateway system though
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r u currently on a contract? if yes then u gotta move that contract over to the new house or pay the cancellation fee. if ur not on a contract then get ur wife to sign up at the new address and reap all the new sign up promos
honestly tho, for internet alone, the 2 year contract at $79.99/month for internet 150 is a great deal, and if u sign up as a new customer, ur first year is only $49.99/month and then $79.99/month for the 2nd year term.
Quote:
Originally Posted by Euro7r
I am going to call up Shaw and tell them Telus offering such and such @ this price, see if they will bite in to lower my bill to retain me as a customer.
I really have nothing to lose in this situation, worst case they say no deal.
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if u do that, they'll just offer u like $15 off ur monthly bill for 6 or 12 months and argue with u on how great their services are compared to telus's service quality.
here's what u actually do, and this makes it easier if u have a home phone. call up telus and tell them u want to sign up TV internet and phone with them at what ever package deal, and set the install date 2 weeks ahead. this is where the home phone comes into play. if u have a home phone, telus will send a number port request to shaw about a weeks time before the requested port date(which is ur install date), this will for sure get shaw's attention that u mean business and ur actually leaving. 9/10 times they'll get their loyalty department to call u and try and offer u some good deals to keep u from leaving, they'll discuss with u stuff like is it the quality of service causing u to leave or price or product. if the deal they offer u is good, then stay with shaw and call up telus to cancel the install. this is speaking from first hand experience in november. the same loyalty rep tried calling me 3 nights in a roll at the time my mom said i'll be home but i couldnt make it and finally on the 4th night the rep got a hold of me.