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over a month is not long enough to make sure all the kinks are worked out. we had only recently launched in vancouver for staff testing in like december? and they're already launching it to the public now!
when it's working, all fine and dandy. i agree, the voice control feature is a cool thing, but there are just too many problems with getting it all setup
took freaking four hours to remove an extra portal from an order since it was stuck provisioned. something so simple shouldn't take that long! had to get escalated through three different departments!
if it works, fantastic. when something breaks, it's a freaking nightmare
this isn't the first time the company has done this. always launching new products half ready and just trying to patch things up as they go. they should at least make sure everything is ready for a smooth sailing as much as possible before public launch
just look at the past equipment!
wireless docsis 2/3 modems
pace boxes/expanders
first generation gateway
hd guides!!
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