Quote:
Originally Posted by inv4zn
Do they do advance replacements? Where you get the new phone first, then send in the broken one?
How much was plan, and how much is deductible? No maximum # of claims?
|
Yup replacement is 1-3BDs and said replacement comes with prepaid shipping materials to ship your bad phone out.
IIRC the plan needed to be purchased at the same time as the phone. It was ~$120 IIRC for 2 years, and the deductable is a touch over $100. Maximum 2 accidental claims per 2 year period.
Given how much negativity I heard towards OP and their RMA process, I'm going to guess that getting the extended plan affords you with quicker service. I'm supposed to get my replacement tomorrow, whereas some people said the RMA process took weeks if not months.