Quote:
Originally Posted by Hondaracer
All of that should be replaced. Do not sign off on anything until it is.
At my former company we replaced entire island counter slabs because they had a slight dark blemish on them we could not get rid of. We've replaced doors and cabinets, gable ends etc. because they have scratches you only see at some angles.
That is on their quality systems, not you to accept. They either installed the counter already chipped, or they did not cover it during the remaining construction and it sustained damage during time.
Tell them that they should be on the hook for their processes and the damage obviously occurred at some point during construction (not that it really mattered when it happened, it's there.)
completely unacceptable to even show the unit in that state if they did not bring it up to you on their own rather than you finding it imo
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Little off topic question for hondaracer, but when an entire island counter slab is replaced, what did your former company do with the old slab reuse else where sell it at discount?